Store Information


・KAWAGOE

 

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MARUHIRO DEPARTMENT STORE KAWAGOE


TAX FREE


致希望辦理消費稅免稅的外國遊客及短暫回國的日本顧客

丸廣川越店為您提供免稅對象商品的免稅手續辦理服務。
辦理時將收取商品售價的1.1%為業務手續費,敬請見諒。

免稅對象商品

一般商品: 鞋子‧包包、珠寶首飾‧手錶、服飾、居家用品等
※當日於本店購物金額總計超過10,001日圓(不含稅)
※須在入境後6個月內攜帶出境
消耗品: 食品類、飲料類、化妝品類、線香、菸等
※當日於本店購物金額總計達5,001日圓以上500,000日圓以下(不含稅)
※須在購入後30日內攜帶出境
※出境前請勿打開指定包裝
〈注意〉一般商品與消耗品金額不得合併計算。

受理處:別館4樓 免稅櫃台

免稅對象: 非居住者(入境後不到6個月的外國人)
居住在海外的日本人
受理時間: 請於購物當日(10:00-18:30)辦理免稅手續。
辦理時須出示: 購買商品、本人護照、購物收據、結帳用信用卡(若以刷卡消費)
請由本人親自辦理購買商品的退稅手續。
若護照名稱與購物收據、信用卡上的姓名不符,將無法辦理免稅手續,敬請知悉。
恕不接受代理人代辦免稅手續。

對象外商品:

加工費(購買商品時的加工費屬免稅對象)、餐費、運費、自選禮品、商用物品 ※部份專櫃也屬免稅對象外

ACCESS GUIDE


FLOOR GUIDE


Convenient Facilities and Services

For your convenience

In-store announcements Please notify the nearest store staff.
Lost and found Service Center on 1st floor
Baggage check Service Center on 1st floor
Lockers
(free, 40 refrigerated lockers)
Basement floor, North stairs landing between 1st floor and basement
Accessing lockers will require coins, which will be returned when the items are retrieved. For single day use only.
Women's powder room

Central stairs landing between 2nd and 3rd floors,and 3rd and 4th floors

Entrance of central stairs restroom on each floor

For customers with children

Free stroller rental

Service Center on 1st floor

North stairs on 1st floor (behind bags section)

North stairs on 6th floor (behind children's apparel section)

Restrooms with baby holders and baby beds

Central stairs restrooms on 1st–6th floors

Baby rest areas

Back of educational toys section on 6th floor

For disabled and elderly customers

Free wheelchair rentals

East, west and south entrances on 1st floor

Wheelchair-accessible shopping carts and checkout counters

Beside east escalators on basement floor

Wheelchair-accessible public phone

East gate plaza on 1st floor

Wheelchair-accessible restrooms

North stairs on 1st floor, 1st floor of Southwest Wing

Multifunctional restrooms

Back of Sanrio shop on 6th floor

Shopping with service dogs All assistance dogs (guide dogs, hearing dogs and service dogs) are welcome on all floors.
To customers with pets: Please do not bring your pet except to the pet corner on the 7th floor. Until you reach the pet corner, keep your pet in a pet carrier, which covers your pet's entire head, and keep the carrier flap/door closed.
* All guide dogs, hearing dogs and service dogs are welcome on all floors.

The department store is equipped with AEDs.
Please notify the nearest store staff in case of an emergency.

TOURIST


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